At indowd, we believe that enjoyable gaming is responsible gaming. This page was built not merely to meet compliance requirements — it exists because we genuinely care about the well-being of every one of our members.
Over the years of our operation, we have seen how important it is to maintain healthy boundaries in gambling. Many players who start with purely entertainment intentions sometimes forget to set limits for themselves. That is why we have built a range of control tools directly into our platform — not as an add-on, but as an integral part of the gaming experience itself.
Responsible gaming means playing with money you can afford to spend on entertainment, setting clear time and spending limits, and knowing when to stop — whether after a big win or after reaching your loss limit. indowd provides all the tools you need to do this with ease.
Indowd Gaming Control Tools
Indowd provides a comprehensive and easy-to-use set of control tools directly from your account dashboard. All tools are free and take effect immediately once you have set them.
Daily/Weekly Deposit Limit
Set the maximum amount you can deposit per day, week or month. Once the limit is reached, our system will automatically block any further deposits.
Loss Limit
Set the maximum loss amount you can afford within a given period. Once this limit is reached, you will not be able to continue wagering until the limit period expires.
Session Time Limit
Set a maximum duration for each of your gaming sessions. The system will send a reminder when the time limit is approaching and automatically log you out if necessary.
Game Break
Take a short break of 24 hours, 48 hours, or one week without having to close your account. This feature is ideal when you feel the need to step away from gambling for a while.
Self-Exclusion
If you need a longer break, use the self-exclusion feature to block your account for 1 month, 3 months, 6 months, one year, or permanently.
Personal Activity Report
View a detailed report of your gaming activity including total time played, deposits, wins and losses to help you make informed decisions.
Problem Gambling Signs to Watch Out For
Recognising the early signs of a gambling problem is the most important first step. Here are some warning signs to watch for in yourself or those around you.
Gambling with Money You Cannot Afford to Lose
Using money meant for daily essentials such as rent, utility bills, food or your children's expenses for gambling is a serious warning sign.
Chasing Losses
Continuing to bet after heavy losses in the hope of recovering lost money — this pattern can lead to even greater losses and becomes difficult to stop.
Hiding Gambling Activity
Lying to family or friends about how much time or money has been spent on gambling, or feeling the need to hide this activity from loved ones.
Neglecting Responsibilities
Allowing work, family, relationships or health to suffer because too much time is spent gambling or thinking about gambling.
Feeling Distressed When Not Gambling
Experiencing anxiety, irritability or distress when trying to stop or reduce gambling — this may indicate a dependency that requires help.
Borrowing Money to Gamble
Borrowing money from family, friends or financial institutions solely for gambling is a very concerning warning sign.
Self-Assessment — Are You Gambling Responsibly?
Answer the following questions honestly. If your answer is "Yes" to 3 or more questions, we recommend that you speak with a trusted person or contact the indowd support team.
* This assessment is not a medical diagnosis. If you are concerned, please seek professional help through the indowd support team or the relevant authorities.
Steps to Getting Help
Asking for help is not a sign of weakness — on the contrary, it is a brave and wise decision. If you or someone you know needs help with a gambling problem, here are the steps you can take.
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1
Acknowledge the Problem
The first and hardest step is acknowledging that a problem exists. No one should feel ashamed — a gambling problem can happen to anyone and can be overcome with the right help.
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2
Use indowd's Self-Exclusion Tool
Log in to your account and activate the self-exclusion feature to temporarily block access to the platform. This gives you space to think and seek help without the temptation to keep playing.
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3
Contact indowd Support
Our specially trained support team is ready to assist you via live chat 24/7. We can help activate control tools, explain self-exclusion options and provide further assistance information.
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4
Talk to a Loved One
Share how you feel with a trusted family member or close friend. Social support is one of the most important factors in recovering from a gambling problem.
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5
Get Professional Help
Qualified counsellors and psychologists can help you understand the root causes of the problem and develop strategies to overcome addiction. Such treatment is often covered by government healthcare schemes.
Protection of Underage Individuals
Indowd takes the responsibility of protecting minors extremely seriously. Our platform is strictly for individuals aged 18 and above, and we have rigorous procedures in place to ensure compliance.
- Age verification is carried out during the registration and KYC process for all new members.
- Valid identification documents are required before any withdrawal is processed.
- Any account suspected of belonging to an underage individual will be suspended and investigated immediately.
- Parents and guardians are encouraged to use parental control software to block access to gambling websites.
- If you suspect a child or teenager is using our platform, contact indowd support immediately.
Indowd's Commitment to Responsible Gaming
Not just complying with the rules — we build a healthy gaming culture from within.
Platform Built-In Control Tools
Deposit limits, loss limits, session time limits, and self-exclusion — all accessible and activated in under 2 minutes directly from your account dashboard.
Automatic Gaming Pattern Detection
Indowd's AI system monitors gaming patterns and will send alert notifications to members who show signs of a potential gambling problem.
Specially Trained Support Team
Our support staff undergo specialised training in responsible gaming and are equipped to assist members who need support with full empathy and without judgement.
Transparent Activity Report
Access your complete gaming activity report at any time. See how much time and money you have spent to make more informed decisions about your play.
Flexible Session Time Limit
Set periodic time reminders during your gaming session. The system will alert you 10 minutes before your time limit expires so you can plan to stop in an orderly manner.
Permanent Self-Exclusion Available
The permanent self-exclusion feature at indowd means you can block your account permanently if needed. No loopholes to undo it — a full commitment to help you stop when it matters.
FAQ — Responsible Gaming at indowd
Questions frequently asked by our members regarding responsible gaming features.